The listing dashboard provides an instant overview of all your active listings (for sale, to rent, auction, pending sale) and their status on the respective portals, including optional portals you interface to. The view is intended to assist identifying problem listings quickly.
Portals reported on:
Flex: if your website is powered by the new generation Flex websites, we show the status here.
MyProperty SA & NAM, Property24, Private Property: shows individual statuses for these portals.
Other portals: this includes websites that only updates on a daily basis including IOL property,ImmoAfrica, PriceCheck & Qwengo.
Each listing has a status with a portal:
This listing is active on the external website with no reported errors.
This listing is in the process of being updated to external websites. For other portals, this usually takes about 24 hours from time of capture, while Flex, Private Property, Property 24 and MyProperty usually updates within 10min of adding a new listing or updating it. If your listing status is in process for longer than an hour please let us know and we will investigate.
The system assessed that the listing was not captured completely first time and could not be sent to external portals. To correct this, open the listing and press the save button on the mandate details. This will reset missing details and export it to external portals. When you do an update, please allow +-20min for updates to feed through to external portals, excluding the 'other portals' which take 24 hours.
The listing mandate expiry date was reached and therefore removed from the portal.
The listing optional checkbox was not selected or your account does not have access to feed to the particular portal.
There is an error updating this listing to the external portal, please open the listing and look for the reported error. In most cases you would be able to fix this yourself, e.g.:
When you do an update, please allow +-20min for updates to feed through to external portals, excluding the 'other portals' which takes 24 hours.
The listing was removed by the external portal.