• The service carries a fixed monthly fee with the amount linked to the package chosen by the agent or agency;

  • The Services is billed in advance on a monthly basis and is non-refundable;

  • Invoices are sent out at the beginning of every month and are due on or before the last day of that month;

  • Logins and other services including websites will automatically be suspended for unpaid accounts;

  • Data is usually removed 14 days after failure to pay;

  • You are required to update Entegral with new contact details should the email billing address change;

  • One month calendar written notice is required should you want to stop the subscription, or complete our online cancellation form;

  • Should you make use of the internal SMS services, we will automatically debit your account with the number of SMS messages sent the previous month;

  • Should you make use of our debit order system, debit orders can only be processed between the 15th and 28th of each month. Debit orders are usually processed on the 26th of each month;

  • Failed debit orders carry a R199.00 (excluding VAT) once off admin fee which is automatically added on the next invoice;

  • All clients are subject to Entegral yearly price adjustments on 1 March irrespective of the date they sign up for such products or services.