Occasionally phishing messages slip through spam filtering software and do make their way
to user’s inboxes. It is important to know the key characteristics of
phishing emails to protect yourselves and your business.
Once a message has been discovered it is important for you to check the email’s message headers
for the Return Path. If it is not from a sender you traditionally deal with please contact our support desk to blacklist
the entire domain. If it is a major provider (@gmail.com, @yahoo.com, etc.) it is better to
only blacklist the email address, you can do this from webmail or also contact our support desk for assistance.
After you have edited the blacklist, please mark
the message as spam (in webmail and Outlook) and then delete.
To blacklist addresses please follow the steps provided: