You can recover the password for your PremiumMail Email account via sms

How do I update my phone number?

Log in to your Webmail account
In the top-right corner, click the account’s username and then select Update Phone.
Select South Africa and Enter your phone number, and click Save.
After your phone number has been updated, you will receive a six digit verification code that confirms your number.

How do I change my Email password if I forgot it?

Click here

Enter your email address

Enter the phone number associated to your account

Enter the 6 digit verification code received on sms

After verifying your account type in a new password

Click Reset and log into your account with your updated password

Don't forget to also update your password on any email programs you use on your computer or phone.